Frequently Asked Questions
Here are some answers to our paddlers’ most frequently asked questions regarding reservations, trips, classes, adventures, youth camps, rentals, and paddling gear.
Reservations
HOW FAR IN ADVANCE SHOULD I SCHEDULE MY ADVENTURE?
Most reservations are made 14 days or more before the tour date for single-day trips, and 3 or more months in advance for multi-day adventures and camps. We recommend scheduling at least 7 days in advance, but this may limit the available days and times you will have to choose from. For weekend and holiday reservations, you’ll want to make your reservation as soon as possible – several weeks ahead of time, as these dates fill quickly.
Our online reservation system has real-time availability (you can view open dates/times for each trip from the trip description page) and may be the most convenient way for you to make your reservation. If you need assistance, please call our Reservations staff at 425-883-9039 or send an email to reservations@OutdoorAdventureCenter.com .
CAN I REGISTER ONLINE USING A GROUPON VOUCHER, DISCOUNT CODE, OR GIFT CERTIFICATE?
To use a Groupon voucher, a daily deal discount code, or gift certificate, go to the trip page and review the description and details (such as what to bring, any pre-requisites, and how to get here). Add your desired trip date/time to the cart using the drop-down menu on the page, then click on the Checkout button to view your cart (you can add multiple trips/tours to your cart, but only 1 Discount code or Groupon voucher can be used in each transaction).
During the checkout process, you will be asked for your contact information (so that we can send you a confirmation email with any relevant trip details) and you may have a balance due for any other purchases or for your Groupon tax amount (which may or may not have been included in your purchase price paid to the Groupon folks). Be sure to enter your discount code (or Groupon barcode number) in the Discount Code box.
If you have any questions please send an email to info@OutdoorAdventureCenter.com or call 425-883-9039.
Our online reservation system has real-time availability (you can view open dates/times for each trip from the trip description page) and may be the most convenient way for you to make your reservation. If you need assistance, please call our Reservations staff at 425-883-9039 or send an email to reservations@OutdoorAdventureCenter.com .
Youth Camps
CAN YOU TELL ME ABOUT YOUR ADVENTURE CAMP STAFF?
Each camp group is led by a combination of certified instructors and qualified assistants. They hold instructor certification from the American Canoe Association (ACA), ASHI, American Red Cross, and the Wilderness Kayak Institute (WKI). All camp staff have been trained in Wilderness First Aid and CPR.
Our online reservation system has real-time availability (you can view open dates/times for each trip from the trip description page) and may be the most convenient way for you to make your reservation. If you need assistance, please call our Reservations staff at 425-883-9039 or send an email to reservations@OutdoorAdventureCenter.com .
I HAVE FOOD ALLERGIES. DO I NEED TO PROVIDE MY OWN FOOD FOR AN OVERNIGHT ADVENTURE?
Be sure to contact us well in advance of your trip (at least 3 weeks advance notice) to let us know of any specific needs and we will let you know if adjustments are needed. Please send a detailed email to reservations@OutdoorAdventureCenter.com
Our online reservation system has real-time availability (you can view open dates/times for each trip from the trip description page) and may be the most convenient way for you to make your reservation. If you need assistance, please call our Reservations staff at 425-883-9039 or send an email to reservations@OutdoorAdventureCenter.com .
HOW MANY CAMPERS ARE IN EACH PROGRAM?
WHAT IS A TYPICAL CAMP DAY LIKE?
Each day is different, but our Camp Leaders work hard to ensure that every day is both enjoyable and educational!
Generally, campers rise early and assist with breakfast, then prepare for the day’s activities. All participants are expected to assist with camp activities (such as preparing meals and keeping camp clean) and share the responsibility for group needs. Lunch is often eaten on the trail (or the water!) and after a full day of activities, a delicious and healthy dinner is the perfect reward!
We always include:
- 3 healthy meals per day
- Snacks and drinks between activities
- Time for structured and unstructured activities
- Some downtime to relax, journal or draw, and get to know friends
WHAT ARE THE PRE-REQUISITES FOR ATTENDING CAMP?
Our Camp Leaders will teach and assist all students, challenging them to increase their skills and encouraging them to set personal goals for new activities. For most camps, we strongly recommend that your teen be a confident swimmer, as many of our activities revolve around the water.
Sea Kayaking
I HAVE FOOD ALLERGIES. DO I NEED TO PROVIDE MY OWN FOOD FOR AN OVERNIGHT ADVENTURE?
WHAT EXPERIENCE DO I NEED TO GO ON A SEA KAYAK TOUR?
Our Camp Leaders will teach and assist all students, challenging them to increase their skills and encouraging them to set personal goals for new activities. For most camps, we strongly recommend that your teen be a confident swimmer, as many of our activities revolve around the water.
CAN I BRING MY OWN SEA KAYAK?
WHAT SHOULD I WEAR FOR MY KAYAKING TRIP?
We recommend that all paddlers on our day tours wear wicking/quick-drying clothes (check the labels for synthetic materials such as polypropylene, spandex, and nylon). Of course, each adventure may vary, so please check your confirmation email for more details.
- Shorts, or pants that can easily roll up to the knee
- Short or long-sleeved shirt
- Fleece top (should be a good fit)
- Lightweight windbreaker/rain jacket
- Sandals (that strap on!) or shoes that WILL GET WET
- Sun hat/visor, chapstick, sunscreen, and a compact waterproof digital camera are also recommended!
Rafting
HOW LONG IS THE MAIN SKYKOMISH RIVER RAFTING TRIP?
The trip covers approximately 9 river miles from our put-in in Index to the Big Eddy State Park in Gold Bar and your on-water time is between 2.5-3 hours. Of course, you may want to allow some additional time for a soak in the hot tub, and to view your rafting photos in The River House Cafe!
HOW LONG IS THE MAIN SKYKOMISH RIVER RAFTING TRIP?
The trip covers approximately 9 river miles from our put-in in Index to the Big Eddy State Park in Gold Bar and your on-water time is between 2.5-3 hours. Of course, you may want to allow some additional time for a soak in the hot tub, and to view your rafting photos in The River House Cafe!
Paddling Classes
I’VE NEVER KAYAKED BEFORE. WHICH CLASS SHOULD I TAKE FIRST?
I’VE NEVER KAYAKED BEFORE. WHICH CLASS SHOULD I TAKE FIRST?
Kayak & Paddling Equipment Rentals
DO YOU OFFER KAYAK AND EQUIPMENT RENTALS?
DO I NEED TO TRANSPORT THE BOAT ON MY CAR?
If you choose to transport the boat, you must have an adequate roof rack (or trailer) with paddling and straps, and be able to safely load and unload the boats. You will be responsible for loading the boats and tying them down, and must agree to take responsibility for any damage that may occur to your vehicle or the equipment.
I HAVE NO EXPERIENCE – CAN I RENT A KAYAK?
I AM PLANNING A TRIP – CAN I RENT A BOAT FOR THE WEEKEND?
The reasons to pursue certification through the American Canoe Association are different for each paddler; however, what every person takes away from the certification course is remarkably similar. First, there are the new experience gained and knowledge shared by fellow paddlers and guides during the class. A lot of participants learn all kinds of new teaching methods, paddling information and skills. Also, through the certification process you’ll learn a specific and proven standard of practice that has been approved by some of the best instructors in the country.
Your Instructors will demonstrate and teach a central model to which you can add your own creativity and personality. If you need to obtain ACA certification for employment, your company’s insurance requirements, or for personal enrichment, please contact us to determine which course is appropriate for your needs.